Privacy policy

Introduction

Sensu productions (“we”, “our”, “us”) is committed to protecting and respecting your privacy. We are a company established in the Netherlands, Chamber of commerce number 50861476, with a registered office at Peizerweg 97 (Unit A-8), 9727 AJ, Groningen, and for the purpose of the General Data Protection Regulation (the “GDPR”), we are a film production company.

This policy sets out the basis on which we will process any personal data or usage information we collect from you, or that you provide to us, in connection with your use of our website at https://sensu.green (the “Website”). Please read this policy carefully so that you understand your rights in relation to your personal data, and how we will collect, use and process your personal data. If you do not agree with this Privacy Policy in general or any part of it, you should not access our Website.

What types of information we collect and how we use it

Information you give us. You may provide information by contacting us via our Website or email. You also provide us with information by signing up for the Sensu newsletter or by face-to-face contact, or by phone contact. As it is in our legitimate interests to be responsive to you and to inform you on our new work, and on the product we offer, we will use your information to:

• communicate with you;
• personalise our services for you;
• communicate with you about products, services, promotions, events and other news and information we think will be of interest to you; or
• when you visit the Website, we collect the information sent to us by your computer, mobile phone, or other access device. This information includes:
• your IP address;
• device information including, but not limited to, identifier, name, and type of operating system;
• mobile network information; and
• standard web information, such as your browser type and the pages you access on our Website.

We collect this information in order to:

• personalise our Website to ensure content from the Website is presented in the most effective manner for you and your device;
• monitor and analyse trends, usage and activity in connection with our Website and services to improve the Website;
• keep the Website safe and secure; or
• measure and understand the effectiveness of the content we serve to you and others.

Do we use cookies?

We use cookies to allow us to recognise and count the number of users and to see how users move around the Website when they are using it. This helps us to improve the services we provide to you and the way the Website works. You have the right to decide whether to accept or reject cookies. You can set or amend your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our Website. As the means by which you can refuse cookies through your web browser controls vary from browser-to-browser, you should visit your browser's help menu for more information.

We use Google Analytics which is a web analytics tool that helps us understand how users engage with the Website. Like many services, Google Analytics uses first-party cookies to track user interactions as in our case, where they are used to collect information about how users use our site. This information is used to compile reports and to help us improve our Website. The reports disclose website trends without identifying individual visitors. You can opt out of Google Analytics without affecting how you visit our site – for more information on opting out of being tracked by Google Analytics across all websites you use, visit this Google page: https://tools.google.com/dlpage/gaoptout.

Third party processors

Our carefully selected partners and service providers may process personal information about you on our behalf as described below:

• “Digital Marketing Service Providers
  We periodically appoint digital marketing agents to conduct marketing activity on our behalf, such activity may result in the compliant processing of personal information. Our appointed data processors include: (i)Prospect Global Ltd (trading as Sopro) Reg. UK Co. 09648733. You can contact Sopro and view their privacy policy here: http://sopro.io. Sopro are registered with the ICO Reg: ZA346877 their Data Protection Officer can be emailed at: dpo@sopro.io.”

• We use HubSpot as our primary marketing and customer relationship management (CRM) platform. HubSpot helps us manage our marketing campaigns, track customer interactions, and enhance our communication efforts.

  How We Use HubSpot:

• Data Collection: HubSpot collects and stores personal data that you provide to us, such as your name, email address, and phone number. This information is used to manage our communication with you and improve your experience with our services.
• Email Marketing: We use HubSpot to send you marketing emails and newsletters. You can opt-out of these communications at any time by following the unsubscribe link included in the emails.
• Customer Insights: HubSpot tracks your interactions with our website, such as pages visited, forms completed, and content viewed. This helps us understand your interests and tailor our services and communications to better meet your needs.
• Security: HubSpot employs robust security measures to protect your data from unauthorized access and ensure your information is secure.

You have the right to access, update, or delete the personal information we hold about you. If you wish to exercise these rights or have any questions about our use of HubSpot, please contact us at contact@sensu.health.

By using our services and interacting with our website, you consent to the processing of your data by HubSpot as described in this policy. For more information on how HubSpot handles your data, please refer to HubSpot's Privacy Policy.

How do we share your personal data?

We will retain your information no longer than is necessary for the purposes for which the personal data is used.

Your rights

You have rights in relation to the personal data we hold about you:

• Access: You have the right to know whether we process personal data about you, and if we do, to access data we hold about you and certain information about how we use it and who we share it with.
• Correction: You have the right to require us to correct any personal data held about you that is inaccurate and have incomplete data completed.
• Erasure: You may request that we erase the personal data we hold about you in the following circumstances: where you believe it is no longer necessary for us to hold the personal data, we are processing it on the basis of your consent and you wish to withdraw your consent, we are processing your data on the basis of our legitimate interest and you object to such processing, you no longer wish us to use your data to send you updates.

Withdrawal of consent

Where you have provided your consent to us processing your personal data, you can withdraw your consent at any time by sending us an email to contact@sensu.green

Complaints

In the event that you wish to make a complaint about how we process your personal data, please contact us in the first instance at contact@sensu.green and we will endeavour to deal with your request as soon as possible. This is without prejudice to your right to launch a claim with the data protection supervisory authority in the EU country in which you live or work where you think we have infringed data protection laws.

Changes

Any changes we will make to this policy in the future will be posted on this page. Please check back frequently to see any updates or changes to this policy.

Security

We take appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal data that we collect and store. Unfortunately, the transmission of information via the internet or email is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your information transmitted through the Website or over email; any transmission is at your own risk. Once we have received your information, we will take appropriate technical and organisational measures to safeguard your personal data against loss, theft and unauthorised use, access or modification.